Contact
Support, billing, privacy and content reports
Last updated October 12, 2026
Email Support
Email us at the address below. We aim to reply within two business days.
What to Include
- Billing or refunds: your account email and the order ID or Stripe receipt.
- Generation problems: the generation ID or the time you submitted it, and what went wrong.
- Privacy requests: the email you sign in with and what you would like us to do.
- Content reports: a link to or description of the content and why it should be removed.
Payments and Refunds
Payments are processed by Stripe. Refund requests follow our Refund Policy. Never send passwords or full card numbers by email.
Refund Policy · Terms of Service · Privacy Policy · Acceptable Use Policy
About Bulin47
Bulin47 is an independent online service at bulin47aivideo.video for creating 19-second Bulin47 AI performance videos from one photo.